Explore how relationship building and data-driven thinking connect to create impact at PNC.
PNC Bank serves individuals, businesses, and communities through a wide range of roles. In this program, you’ll get an inside look at how people across PNC work together to help clients achieve their goals while managing financial risk.
In this program, you’ll:
Step into the role of a relationship manager and practice supporting a small business client, balancing goals, cash flow, and community impact.Try out the work of a portfolio associate by analyzing investment data and helping a foundation manage risk in its portfolio.Build key professional skills, such as communication, critical thinking, data interpretation, and client relationship management.Reflect on which kinds of work — people-focused, analytical, or both — align best with your strengths and interests.
By the end of this program, you’ll understand how PNC’s teams collaborate to serve clients and communities, and you’ll have practiced making thoughtful, real-world decisions grounded in both people and numbers.
This program is self-paced. It takes approximately 1-2 hours to complete.
Skills Learned:
- Intro & Scenario
Background context and your project team - Help a local business grow
Work with a small business client, listen to their needs, and connect them with the right solutions- Customer Communication
- Needs Assessment
- Solution Focus
- Business Judgment
- Manage risk for a community foundation
Analyze an investment portfolio, test scenarios in Excel, and summarize risks for a PNC client advisor- Data Analysis
- Risk Management
- Attention to Detail
- Strategic Communication
- Finish Line
